FAQ for Cats

What are the benefits to having my cat professionally groomed?
The main benefit is having a happier, healthier cat that does not suffer from any of the painful and potentially life-threatening problems already mentioned. In addition, you will benefit as regular grooming cuts down on shedding, eliminates hairballs, reduces allergy problems, and helps promote a cleaner environment as well as a cleaner cat. And the best part is, you don’t have to do any of the grooming yourself! Leave that up to us!
Can you groom my cat if he is aggressive?
Most of the time we can. We can usually tell when we initially see your cat in person whether or not it can be safely handled.
How long will it take for you to groom my cat?
We typically allow 1-2 hours for your appointment if you have only one cat. If you bring in two or more, or the cat is severely pelted or matted, the groom time may take longer. Once we see your cat/cats in person, we will be able to give you a time for pick-up. We believe cats are better served by not being away from their normal home environment any longer than possible, and therefore strive to complete each groom in an efficient and timely manner.
Will it hurt my cat to be groomed?
It can hurt your cat to NOT be groomed. Cats that are not groomed are prone to serious matting problems, skin conditions, painful ingrown nails, and a variety of other problems that, if left unattended, can cause irreversible damage or even death.

A cat that is groomed regularly (approximately every 6 weeks) will not suffer from such problems. Because the groomer is handling the cat on a regular basis and looking over every inch of its body during each visit, health issues that may arise can be found early on, and the likelihood of effective intervention is increased.
Will you sedate my cat?
We do not sedate cats. In reality, very few cats truly do need any sort of sedative in order to be groomed. We handle each cat in such a way that the need for drugs of any kind rarely happens. If we do think your cat would best be served by receiving medication, we will refer you to your veterinarian for a mild sedative that can be administered prior to the grooming appointment.
Do cats like getting a bath?
Contrary to popular belief, most cats do not mind being bathed. In fact, many are very calm during the bathing process and seem to find it relaxing. We use special techniques to introduce a cat to the bathing process each time, until we can see that they are used to it. We know from experience that cat owners report they have a very happy cat after it returns home from a day at the spa.
What causes matting?
Greasy skin and coat combined with natural shedding causes matting. And once a small tangle or mat forms, it grows very quickly. The only real defense against tangles and mats is regular bathing and drying done by a professional cat groomer who truly knows what they are doing. Some groomers are not cat groomers and will groom a cat using products and techniques that can cause more problems. Make sure your cat groomer is certified through the National Cat Groomers Institute of America, inc, the only cat grooming association that offers effective, quality training for cat grooming certification.
How is my cat dried?
After bath cats are wrapped in towels to absorb as much water as possible. Kitty is wrapped in a fresh towel, burrito style to feel secure. High velocity dryer is introduced on low speed to gauge acceptance on lower back. Most cats will accept this method with regular visits.
There are always 2 people to attend to your cat. "Holder" keeps kitty in place, checks for signs of stress and keeps kitty distracted :)

FAQ for Dogs

Do you groom sedated dogs?
Sedating a dog for grooming is a last option, and must be vet approved and prescribed. I prefer safe handling techniques.
If you have concerns that your dog has a nervous history with groomers, is aggressive towards people or other dogs, has a bite history, or has a history of seizures or other medical problems we need to know that so we can accommodate your dog when you make your appointment.
How is my dog dried?
Most dogs are dried with a combination of High Velocity dryer and stand dryer.
High velocity dryer throws the water and any undercoat flying off the dog. Stand dryer is more gentle and mostly used for faces, fluff drying poodle type hair and finishing.
Dogs afraid of the HV dryer may be put in a kennel with ambient air. No heat dryers are used in kennels. Dogs are within my sight at all times.
How do you groom puppies?
The most important thing about puppies first groom is that puppy arrives and leaves with a positive experience! Puppies should be introduced to the groom shop as soon as all shots are completed.
The first groom consists of letting puppy run around sniffing, and getting used to being on the table. Then, a nail trim, bath, brush out, minor trimming and getting used of the sounds of clippers and shears around his face.
A successful first groom will address face, feet and fanny .
Puppies are curious and want to learn new things. Moms and dads are welcome to stay for first visit, usually under 1/2 hour.